Manager Members & Digital Networks

The AO is a medically-guided, not-for-profit organization, a global network of surgeons, and the world's leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We have a global network of more than 460,000 health care professionals in 160 countries. Each year we offer 800 educational events around the world, supported by over 7,000 faculty members and attended by over 98,000 participants. We have over 18,000 surgeon members working in the fields of trauma, spine, craniomaxillofacial, veterinary, and reconstructive surgery. For more information, visit:

AO Global Networks (GN) comprises our clinical specialties of trauma, spine, craniomaxillofacial, veterinary and reconstructive surgery, facilitating the effective sharing of functional best practice and expertise across our clinical areas. We develop world-leading experts through our best-in-class educational events and state-of-the-art research, enabling us to respond to changing clinical needs and improve patient outcomes.

Employment Type:  Permanent
This position is located in: 

Zizers, CH

Part-time percentage:  100%
Experience Level:  Experienced professional
Please send us your application documents in:  Englisch oder Deutsch

In this role you are required to

  • Manage and represent single point of contact for a Network Development Commission
  • Develop and implement network strategy
  • Responsible for growth of AO network (known users: members & registered users
  • Direct, initiate and oversee all analog and digital initiatives and programs aimed at attracting and retaining more members to the AO, according to strategy
  • Initiate and supervise membership and member attraction and retention programs
  • Update benefit portfolio, according to strategic targets
  • Initiate roadmap and annual plans for upstream marketing and communication of unit in coordination with peers, subordinates, superior and marcom
  • Observe and analyze network markets; evaluate benchmarks
  • Manage consistent and comprehensive, cross-divisional digital strategy
  • Ensure compatibility with general AO IT strategy
  • Supervise and warrant responsive and efficient membership administration and support
  • Establish, manage and continuously control budget and warrant to remain within boundaries
  • Effectively collaborate with superiors, peers and subordinates
  • Lead and manage a team

To master this challenge you have

  • An university degree / MBA
  • Leadership experience in a similar field (med-tech, association environment, loyalty programs)
  • Act as innovator - ideates and pilots new ideas, implementation and scaling of successful initiatives
  • Project management skills. Self-driven, self-confident and proactive personality
  • Strong coaching and facilitations skills. Diplomacy, good English skills, willingness to travel
  • Must have team management experience and strong interpersonal skills
  • Entrepreneurial, holistic, customer-driven attitude
  • Diplomacy, leadership and communication skills




We offer

  • An interesting and varied job in an exciting and innovative organization
  • The opportunity to be part of a highly committed international team
  • Modern infrastructure
  • Employment conditions which match the requirements and offer a high degree of flexibility regarding working hours and location

If you meet the requirements of this challenging opportunity, please submit your complete online application (motivation letter, CV, recent photograph, certificates, reference letters, etc) through our online application system.

Date of publication:  01.10.2022