ICT Supporter (ID 1019)
Anstellungsverhältnis:
Permanent
Pensum:
100%
Diese Stelle befindet sich in:
Davos Platz, CH
Gewünschtes Erfahrungsniveau:
Experienced professional
Bewerbungsunterlagen werden in folgenden Sprachen entgegengenommen:
Englisch oder Deutsch
In this role, you will be required to
- Provide first-line technical support for users via phone, email and on site for soft- and hardware
- Installing hardware and commissioning
- Document and track all support requests in a ticketing system
- Maintain and update user documentation and knowledge base
- Support for AO courses and events
- Collaboration on internal IT projects
- If needed you also support our offices in Dübendorf and Zizers
To master this challenge, you have
- Two or more years of experience in a technical support role
- Education in information technology, IT apprenticeship or similar
- Strong knowledge of Microsoft Windows Client OS, Office365 E5 and iOS/MacOS
- User-centric thinking
- Strong problem-solving and troubleshooting skills
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Good oral and written English language skills
- Readiness to travel
We offer
- An interesting and varied job in an exciting and innovative organization
- The opportunity to be part of a highly committed international team
- Modern infrastructure
- Employment conditions which match the requirements and offer a high degree of flexibility regarding working hours and location
Datum der Publikation:
26.04.2024