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Head Digital Community Platform (ID1640)

The AO is a medically guided, not-for-profit organization, a global network of surgeons, and the world's leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We are home to people from all over the world, from different backgrounds, with diverse talents and specialist areas. What binds us together is our passion for excellence, our dedication to our mission of improving patient care, and our understanding that we are stronger together: we are one AO.
For more information, visit: https://www.aofoundation.org/

Our Community & Governance department is fostering a global and diverse AO community in the clinical specialties of trauma, spine, craniomaxillofacial, veterinary and reconstructive surgery. It consists of three main areas: Community Development, Marketing, and management of leading AO Specialty Boards.
Employment type / Anstellungsverhältnis:  Permanent
Workload percentage / Pensum:  100%
Location / Standort: 

Zizers, CH

Experience level / gewünschtes Erfahrungsniveau:  Management position
Application language / Bewerbungssprache:  English or German

Short Description

 

As the Head of Digital Community Platform at the AO Foundation, you will play a pivotal role in driving the transformation of AO’s digital community platform and overseeing analytics and data reporting within the Community & Governance (C&G) division. Reporting directly to the Executive Director and serving as a key member of the C&G leadership team, you will collaborate closely with cross-functional teams across the AO organization—including Education, ITC, and R&D—to ensure the seamless implementation and ongoing success of the new community platform.

Main Responsibilities

 

Strategic Leadership:

  • Lead the transformation of AO’s digital community platform, driving innovation and alignment with organizational goals
  • Oversee platform operations, ensuring performance, scalability, and user satisfaction
  • Close collaborate with the Rimasys team to ensure alignment and realization of synergies between both community platform

 

Project and Portfolio Management:

  • Manage the project portfolio for the platform transition, ensuring on-time and within-budget delivery
  • Monitor program progress, identify risks, and implement mitigation strategies for successful outcomes

 

Analytics and Reporting:

  • Develop and implement a comprehensive approach to analytics and data reporting across C&G
  • Leverage data insights to improve decision-making, enhance operational efficiency, and drive community engagement

 

Collaboration and Stakeholder Engagement:

  • Partner with cross-functional teams to identify process improvements and enhance community member experiences
  • Build and maintain strong relationships with internal and external stakeholders, ensuring alignment and effective communication

 

Change Management and Continuous Improvement:

  • Foster a culture of continuous improvement, encouraging the adoption of new processes, tools, and technologies
  • Provide guidance and support to project teams, ensuring the achievement of key milestones and deliverables

Main Requirements

 

  • Bachelor degree in a relevant field; an advanced degree is preferred
  • Extensive experience in project or program management, particularly within large-scale transformation initiatives
  • Proven success in leading and delivering complex projects on time and within budget
  • Strong understanding of change management principles and methodologies
  • Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams
  • Exceptional communication and interpersonal skills, with the ability to effectively influence and engage stakeholders at all levels
  • Strong analytical and problem-solving capabilities, with a focus on data-driven decision-making
  • Agile or Six Sigma certification is a plus

We offer

  • An interesting and varied job in an exciting and innovative organization
  • The opportunity to be part of a highly committed international team
  • Modern infrastructure
  • High degree of flexibility regarding working hours and location (depending on operational requirements)
  • Generous package of social benefits, including supplementary vacation days and pension scheme contributions
  • Internal skills training opportunities and support for continued education

If you meet the requirements of this challenging opportunity, please submit your complete online application (motivation letter, CV, certificates, reference letters, etc) through our online application system.
Date of publication:  Mar 29, 2025

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