Senior Project Manager Cluster Lead ESA DACH

Hauptaufgaben und KPIs I

Key Responsibilities

• Define and implement the EE strategy in the respective cluster in line with the regional strategy 
• Manage the EE team in  the respective cluster, monitor team activities and progresses, identify / escalate issues, develop solutions - Facilitate smooth and seamless collaboration of the entire delivery team in the cluster
• Monitor and manage EE budget in the respective cluster and adhere to financial targets
• Ensure the appropriate implementation of the operating model in the cluster based on the Global Education Process (GEP)
• Act as a point of contact and manage local agencies in the cluster 
• Build trusting and long-term relationships and partnerships with AO networks and national and regional societies and associations
• Ensure compliance with laws and regulations at cluster level
• Annual budget planning for the events in the cluster as part of AOs yearly budgeting cycle 
• Close collaboration with DPS DRIs on event technical support, education grant and voucher purchase

Clinical Specialty

• Orchestrate selected country advisory councils of one or more clinical specialties

Accountable for

• EE budget of events within the cluster 
• Total number of planned events in the cluster 

Interfaces

• Regional EE Manager, EOs, ES
• Country councils 
• Local leadership of partners such as DPS, Synbone, etc. 

Spezifische Anforderungen I

Educational requirements

• University Master or Bachelor degree in marketing, business, communications, or similar 

Job experience

• At least 5 years professional experience managing KOL 
• Minimum 3 years of people management experience or relevant leadership experience
• Proven experience in driving positive social impact through targeted and effective network development
• Experience in medical events/course organization would be an advantage

Key skills

• Proven leadership skills and the ability to manage, motivate and inspire a diverse team - Facilitate smooth and seamless collaboration and integration of the entire delivery team in the cluster
• Excellent communication skills and ability to build and maintain relations with Health Care Professional at all levels and broader stakeholders 
• Decision making person with ability to anticipate the potential problem. Define goals according educational event processes and follow up within the team.
• Think beyond their tasks in order to find potential synergies or improvement point within the organization.
• Customer oriented: Identifies needs of internal and external stakeholders and acts respectively service-oriented. Deals promptly with inquires and complaints under examination of key facts and also handles non-routine requests. Seeks to build mutual trust and establishes to build stable business relationships. Supports the workflow and independently passes information on, which others need to process their daily operations, in a timely manner.
• Process oriented: make sure the internal processes and compliance regulation are followed

Language skills

• Fluent written and verbal English, other regional relevant languages (region-dependent) are a plus